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Terms and Conditions
- Domestic Shipping & Delivery
- International Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Newsletters
- Account Information
- Domestic Shipping & Delivery
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Orders ship via United States Postal Service (USPS) typically within 48 hours. Your products will arrive at your Shipping Address within 3-5 business days. Blue Mat Group extends a flat shipping rate and processing fee of $9USD for orders within the Continental United States, Hawaii, and Alaska.
Orders within the Continental United States, Hawaii, and Alaska totaling $75USD or more, will be extended Free Shipping and Processing, just select Free Shipping at checkout. Once your merchandise has shipped, we will email the confirmation/tracking number for your convenience. Holiday and weekend restrictions may apply.
- • We do not ship to PO Boxes.
- • Delivery times are approximate.
- • We deliver within the Continental United States, Hawaii, and Alaska.
- International Shipping & Delivery
- International Orders are handled through our partner International Checkout. Please refer to our Shipping Policy
- Privacy & Security
- Please see Privacy Policy
- Returns & Replacements
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We will gladly replace or refund any items you wish to return. Refunds/Exchanges must be received by us within 21 days from your original order date. Prior to sending any merchandise to us, email service@bluematgroup.com for Return Authorization.
- • Unwashed and unworn merchandise may be returned/replaced.
- • Items that have been laundered or altered in any way cannot be accepted for replacement or refund.
- • All original hang tags must be attached to the garments.
- • All items are subject to inspection.
- • Shipping costs are not refunded.
In a suitable package send the items to:
Blue Mat Group
PO Box 29502 #18590
Las Vegas, NV 89126-9502
You are responsible for return shipping costs. We recommend you use USPS with Delivery Confirmation. Any items received after 21 days will only be eligible for store credit.
Typically Replacements and Refunds are processed within 10 business days (holiday restrictions may apply). Replacement items will ship free of charge.
- Ordering
- If you should have any questions regarding the ordering process, or on specific items please contact sales@bluematgroup.com.
- Payment, Pricing & Promotions
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Blue Mat Group welcomes Visa, Mastercard, American Express, and Discover. Blue Mat Group is a verified Authorize.Net merchant. Please refer to our Privacy Policy.
If you wish to pay by check or money order, please make checks payable to Blue Mat Group, and forward to the following address:
Blue Mat Group
PO Box 29502 #18590
Las Vegas, NV 89126-9502
We request payment be mailed via USPS with delivery confirmation. All merchandise will ship within 48 hours of receipt of payment. There will be a $25 fee for bank returned checks (NSF).
- Pricing is subject to change.
We appreciate our community and offer exciting promotions from time to time, and will notify you via our Newsletter. Guests who wish to apply Coupon Codes must first become a Registered User of www.bluematgroup.com.
- Viewing Orders
- To view orders, please login using your username and password. Once logged in, your personal account dashboard will appear. From here, you are able to easily view, access and check the status of your orders.
- Newsletters
- Should you not wish to receive notifications via your email address, you may certainly "Opt Out" at any time.
- Account Information
- To change or update your Account Information, please login using your username and password. Once logged in, your personal account dashboard will appear. From here, you are able to easily view your address book, update account information, edit primary billing and shipping addresses. If for some reason you cannot access your account, try the "Forgot Your Password" link.
