DOMESTIC ORDERS Orders ship via United States Postal Service (USPS) typically within 48 hours. Your products will arrive at your Shipping Address within 3-5 business days. Blue Mat Group extends a flat shipping rate and processing fee of $9USD for orders within the Continental United States, Hawaii, and Alaska. Orders within the Continental United States, Hawaii, and Alaska totaling $75USD or more, will be extended Free Shipping and Processing, just select Free Shipping at checkout. Once your merchandise has shipped, we will email the confirmation/tracking number for your convenience. Holiday and weekend restrictions may apply.
- We do not ship to PO Boxes.
- Delivery times are approximate.
- We deliver within the Continental United States, Hawaii, and Alaska.
INTERNATIONAL ORDERS Blue Mat Group has partnered with a trusted third-party company, International Checkout, to fulfill orders for our International customers. Simply put the items you wish to purchase in our Shopping Cart and choose the "International Checkout" option. Your items will be transferred to International Checkout for processing. You may pay by International credit card, PayPal or bank transfer. International Checkout will process your order, including billing, shipping and customer service. Once your order is completed, all inquiries should be directed to International Checkout at firstname.lastname@example.org.
WHICH COUNTRIES DO YOU SHIP TO? International shipping is currently available WORLDWIDE from Blue Mat Group. Our third party vendor, International Checkout, will ship to all destinations around the world including APO / FPO addresses.
CAN I CHECK THE STATUS OF MY INTERNATIONAL ORDER? To check the status of your order or track your package, please login to your International Checkout account at: https://www.internationalcheckout.com/login.php.
WHO SHOULD I CONTACT WITH QUESTIONS ABOUT MY INTERNATIONAL ORDER? All inquiries regarding your international order should be directed to International Checkout at:
- EMAIL: email@example.com.
- PHONE: USA Phone: +001.310.601.8196
- USA and Canada: +1.866.682.0641
- UK Phone: +44.20.8133.2436
- Australia Phone: +61.28003.4685
- Denmark Phone: +45.36.950312
- Sweden Phone: +46.4069.35779
- Hong Kong Phone: +852.8175.6057
- Japan Phone: +81.50.5534.6826
- Finland Phone: +358.(02)3619.0437
- Brazil Phone: +55.(11)3717.5368
- Dominican Republic Phone: +1809.202.3017
- Ireland Phone: +01 443 3715
- Mexico Phone: +55 8421 8266
- New Zealand Phone: +09 889 0408
- All Others: +001.310.601.8196
Please visit the International Checkout Customer Service page for more information and phone numbers in your area.